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How 577bdt Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account, process payments via bKash, Nagad, or Rocket, and keep your sessions secure.

bKash, Nagad, Rocket payment data handled securelyAccount data kept only as long as neededYou can request your data at any timeNo data sold to third partiesCookies used for session and account security only
577bdt How 577bdt Handles Your Personal Data
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We handle your account data with the same care we apply to payment security. Every piece of information — from your bKash deposit history to your login device — is stored using encryption, and access within our team is restricted to roles that genuinely need it. We do not keep data longer than necessary, and we review retention schedules regularly.

Cookies and Session Tracking

We use session cookies to keep you logged in securely and to detect unusual account access. We do not use cookies to build advertising profiles or share browsing data with outside networks.

Account Security and Verification

When you log in, an OTP is sent to your registered mobile number. This step confirms your identity before any account or wallet action is allowed to proceed.

Data Retention and Deletion

We keep your account data active while your account is open. Once an account is closed and any regulatory hold period has passed, personal data is deleted or fully anonymised.

Third-Party Payment Processors

Your bKash, Nagad, and Rocket payment details are passed only to the relevant mobile wallet processor to complete your transaction. We do not store your wallet PIN or full mobile financial credentials.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete any personal data we hold about your account, our support team can handle that request directly. You can reach us through live chat from your account dashboard, by email at the address shown in your account settings, or through our dedicated account help line. We aim to respond to all data-related requests within a reasonable period — complex requests, such as full account data exports, may take longer to process.

Live Chat Open your account dashboard and use the live chat button to raise a privacy or data request directly with our support team.
Email Support Send your data access or deletion request to the email address listed in your account settings. Include your registered mobile number for faster verification.
Account Help Centre Log in, go to Account Settings, and select the Privacy section to review what data we hold and submit a formal correction or deletion request.

Common Questions About Your Privacy on 577bdt

These are the questions we hear most often about how we collect and use account data. If your question is not covered here, reach us via live chat or account settings.

We collect your name, mobile number, and the device details used at registration. If you deposit via bKash, Nagad, or Rocket, we also log the transaction reference tied to your account.

No. We do not sell or rent your data to advertisers. We share information only with payment processors — such as bKash, Nagad, or Rocket — strictly to complete your transactions.

Log in, go to Account Settings, and use the Privacy section to submit a data access request. You can also contact us via live chat with your registered mobile number ready for verification.

Yes. Submit a deletion request through Account Settings or email us. We will process it once any regulatory retention period has ended and after your account is fully closed.

All payment data travels over SSL encryption. We never store your wallet PIN or full mobile wallet credentials — only the transaction reference needed to confirm your deposit cleared.

This policy governs all account data we process. Your access to the platform itself depends on your local law and the eligibility rules of your region — we recommend checking what applies to you.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.