Taking Money Out To Your Wallet
Payouts go back the way they came in. Request a withdrawal, pick bKash, Nagad, Rocket, Upay or Bank Transfer, and enter an amount that fits inside your available balance. Before the request moves, we check that the wallet number belongs to you — the name on it has to line up with the name you gave us. A first payout on a
new rail gets a closer look because that check is fresh. Once your details are confirmed, later requests follow the same path.
- Request the payout — Open the cashier, switch to the payout tab and enter the amount you want to take out of your balance.
- Choose your wallet — Use the same rail you funded with where you can — bKash to bKash, Nagad to Nagad — and confirm the number on file.
- Clear the name check — The wallet must sit in your own name; a mismatch between it and your 577bdt profile is the usual reason a request waits.
- Follow the status — The cashier shows each request until it settles, and support can trace a reference if your wallet app shows nothing.